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8 SMART Leadership SOLUTIONS
Robert Edmonson
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Learn how to:
Negotiate, Delegate, Make Presentations, Manage Time,
Emails, Gen ‘Y’s, Meetings & Multi-Cultures
It's not 'WHAT' you do...
but... 'HOW' you do it!
The turbulent global environment continues to challenge and test leadership.
What worked yesterday —— may not work today!
‘8 SMART Leadership SOLUTIONS’ is packed with 8 powerful ‘whole brain’ SOLUTIONS designed to transform you from a ‘doing well manager’ to an ‘indispensable global leader’.
“Proactive, ambitious executives will find this work invaluable.”
GLENN ROGERS
CEO & Group Managing Editor Mediazone Group
bert Edmonson’s “8 Smart Leadership Solutions” is insightful and timely. Competing in today’s global marketplace means not only engaging employees “hands” and “hearts” – but also their “heads” ….”
KENNY MOORE – Author “The CEO and the monk”
(John Wiley and Sons) rated one of Amazon’s top-ten best selling business books
“I like Robert’s book very much and experienced many deja vu’s throughout. It covers broad challenges we all face daily…. then applies fundamental, practical, ‘soft skills’ solutions to effectively manage them. Its ….”
DR. CLAUS WEIDNER
Chief Operating Officer Mercedes-Benz Hong Kong Limited
“Robert's book is a marvelous guide for professionals to enhance their personal effectiveness and efficiency. It addresses essential thinking and actions necessary for ….”
ROLAND TESMER
Head of Organizational Transformation Program Hong Kong Jockey Club
- 目錄
- 1 NEGOTIATION INTELLIGENCE
- Negotiation: Core Leadership Skill ...................................................19
- Tactic 1: Know What You - They Want ..............................................24
- Tactic 2: Invest in the Relationship ...................................................25
- Tactic 3: Developing and Maintaining Credibility, Trust ...................28
- Tactic 4: Compete or Collaborate? ...................................................30
- Tactic 5: Emotional Intimidation ......................................................32
- Tactic 6: Right People .......................................................................33
- Tactic 7: Build Relationships .............................................................33
- Tactic 8: Asking, Listening .................................................................37
- Tactic 9: Their Side of the Table .......................................................42
- Tactic 10: Whole Brain Negotiating Styles ............................ ............43
- Tactic 11: Separate Issues from People ............................................45
- Tactic 12: Exercise Patience ..............................................................46
- Tactic 13: Negotiating Price - ROA ....................................................47
- Tactic 14: Closing the Deal - Thirteen Tips .......................................49
- Tactic 15: Know When to Walk Away ...............................................51
- 2 PRESENTATION INTELLIGENCE
- Principle 1: Brain Power: Self-confidence ........................................57
- Principle 2: Plan It, Practice It, Own It ..............................................60
- Principle 3: Engaging the Whole Brain .............................................62
- Principle 4: Power of PowerPoint .....................................................64
- Principle 5: The Presentation ...........................................................66
- Principle 6: Stimulate Their Brain .....................................................73
- Know When to End .......................................................................... 74
- 3 DELEGATION INTELLIGENCE
- Secret to Greater Success . ...............................................................78
- Key Leadership Skill . .........................................................................78
- What Delegation ‘Is’ . ........................................................................79
- Why People Don’t Delegate .............................................................79
- Delegation Benefits ..........................................................................80
- 3 Ways to Delegate ..........................................................................81
- Tip 1: Delegate What? ......................................................................83
- Tip 2: Define the Scope ....................................................................83
- Tip 3: Delegate to Whom? ...............................................................84
- Tip 4: Communicate to Understand the Plan ...................................86
- Tip 5: Empower Their Brain ..............................................................87
- Tip 6: Ongoing Support and Monitoring ..........................................88
- Tip 7: Powerful Praise ......................................................................89
- Tip 8: Think Solutions, Not Problems ...............................................91
- Tip 9: Outcome Achieved? ...............................................................92
- 4 MEETING INTELLIGENCE
- Meetings? ........................................................................................96
- Is This Meeting Really Necessary? ...................................................97
- What Are The Costs? ........................................................................98
- Plan, Plan, Plan! ...............................................................................98
- Right People ...................................................................................100
- Establish Guidelines .......................................................................101
- Seating Arrangement ......................................................................101
- Lead or Facilitate? ..........................................................................102
- The Beginning ................................................................................103
- Mental Stimulation ........................................................................104
- Visual and Oral ...............................................................................104
- Participation and Engagement .......................................................105
- Meeting Disruptors ........................................................................109
- Diverse Thinking Styles ..................................................................112
- Handling Disagreements - Arguments ...........................................113
- Brainstorming and Problem Solving ...............................................116
- Decision-Making Strategies ............................................................117
- Follow-up Plan - Action Items ........................................................118
- Humor ..........................................................................................118
- End Meeting ...................................................................................119
- 5 TIME INTELLIGENCE
- Time is Free, But Priceless ..............................................................122
- Tip 1: Commuting? .........................................................................123
- Tip 2: Self-Management .................................................................123
- Tip 3: Right Timing .........................................................................124
- Tip 4: Plan by Walking Around .......................................................125
- Tip 5: Remain Realistic ...................................................................125
- Tip 6: Planning to Succeed? Prioritize ............................................125
- Tip 7: Don’t Procrastinate ..............................................................129
- Tip 8: Emails ...................................................................................131
- Tip 9: Handling Interruptions .........................................................132
- Tip 10: Just Say ‘No’ .......................................................................133
- Tip 11: ‘Chunking’ Brain Time ........................................................135
- Tip 12: Conflict Management .........................................................136
- Tip 13: Growing and Changing .......................................................136
- Tip 14: Comfortable Environment ..................................................137
- Tip 15: Plan for Tomorrow ..............................................................137
- 6 CULTURAL INTELLIGENCE
- Global Leaders ................................................................................142
- The Goal .........................................................................................143
- What is Culture? ............................................................................143
- Your Cultural Brain .........................................................................144
- Global Business and Culture ..........................................................145
- Cultural Mediums ..........................................................................145
- Culturally Intelligent Leaders .........................................................146
- 6 Tips to Boost Cultural Intelligence ...............................................147
- Three Necessary Skills ....................................................................148
- Cultural Foundation .......................................................................149
- Skill One: Cultural ‘Personaliti es’ ...................................................151
- Skill Two: Conscious ‘Attention’ ......................................................159
- Skill Three: ‘Intention’ ....................................................................160
- Beyond Culture - ‘Personality Tendencies’ .....................................162
- Managing Multi -cultural Teams .....................................................164
- 13 Principles of Cultural Engagement ............................................168
- Enjoy the Journey ...........................................................................171
- 7 GENERATIONAL INTELLIGENCE
- Generational Differences ................................................................174
- What to Expect ...............................................................................174
- Boomers (50-mid 60s) ....................................................................175
- Gen X’ers (36-mid 40s) ...................................................................176
- Tips to Successfully Coach and Manage Gen X’ers .........................177
- Gen Y’ers (18-early 30s) ..................................................................180
- Tips to Successfully Coach and Manage Gen Y’ers .........................181
- Generati on Gap? ............................................................................183
- What About China? ........................................................................185
- Tips to Successfully Coach and Manage China Gen Y’ers ...............186
- The Bottom Line .............................................................................187
- 8 E-TELLIGENCE
- Technology Changed Everything ....................................................190
- Tip 1: Word Power .........................................................................191
- Tip 2: Your Image ............................................................................191
- Tip 3: E-Manners .............................................................................192
- Tip 4: Who Else Will Read Your Message? .....................................192
- Tip 5: Wear Their Shoes .................................................................192
- Tip 6: The Fields .............................................................................193
- Tip 7: To Forward or Not? ...............................................................196
- Tip 8: Greetings ...............................................................................197
- Tip 9: Your Message ........................................................................197
- Tip 10: Confirmations ......................................................................202
- Tip 11: Punctuality ..........................................................................203
- Tip 12: Broaden Your Reach ............................................................203
- Tip 13: Your Signature .....................................................................203
- Tip 14: Don’t Join the Battle............................................................204
- Tip 15: Stop. Think. Click .................................................................205
- Tip 16: Strengthen Your Image ........................................................206
- APPENDIX A
- 'Multiple Intelligence' Model ..........................................................210
- APPENDIX B
- 'Cultural Personality' by Country ....................................................217
- APPENDIX C
- Understand 'Your Culture' ...............................................................221
- Notes .....................................................................................................225
- Index ......................................................................................................239
- 1 NEGOTIATION INTELLIGENCE
